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Questions (46)

  1. avatar
    Rivki ask

    geps15.

  2. avatar
    Comments (2)
    Rens ask

    I have had some bitconnect coins in my wallet for seventeen days now. Yesterday I received some coins as a reward for staking.But the wallet is not staking at the moment anymore, because 'I don't have any mature coins'.Since I want to keep staking, I want to know when the staking proces starts again.My question is: When do your coins get mature again after you have received the stake reward?.

    • avatar
      BitConnect replay

      Remember that You require to hold your BitConnect Coin minimum for 15 days.You will see PoS minting Block in your wallet anytime after 15 days, the number of block you earn are based upon the number of coins you hold in wallet. Actually your coins are matured and already in staking. Because of high staking difficulty sometimes interest block takes time to get in to your desktop wallet.

      For more details refer this:https://bitconnect.co/bitcoin-information/18/investing-in-bitconnect-coin-and-staking

      https://bitconnectcoin.co/guide/8/How-To-Stake-BitConnect-Coin-and-Earn-Interest-on-your-BitConnect-Coin-holding

    • avatar
      Rens commented

      Read the references but i could not find an answer to my question. My wallet still keeps giving me the message: ''Not staking because you don't have mature coins''. And that should not be the case, because those coins have been untouched in the wallet since 27-march. Let me explain the steps: -27-march, i deposit coins in my wallet - 12-april in the morning: the wallet starts with staking, and I could see that my ''weight'' kept growing. - 12-april in the afternoon: I could see that my weight stopped growing and kept the same amount, for at least an hour, while the expected reward time was around 10 minutes. -12-april in the evening: I received some bitconnect coins, which was about 2,5% of the mature stake - Until now, the wallet keeps displaying: ''not staking because you don't have mature coins''. The question is about the last part. My wallet is not staking, but my coins are 18 days untouched in my wallet. As far as explained on the references, this should not be the case. Can you please explain to me why this is the case, because it is impossible to find any explantion on the internet. Thanks

    • avatar
      Admin commented

      Your wallet start getting interest block at every 15 days cycle. Once you receive first block after 15 days, you will have to wait again for 15 days to receive another interest block.

  3. avatar
    Comments (0)
    Jay ask

    I've turned my BTC into BCC but it's not showed up in my BCC wallet yet? It's been a good 5 hours I'm curious because I'm losing money as we speak :(.

    • avatar
      BitConnect replay

      Please generate support request from your Bitconnect Dashboard.

  4. avatar
    Comments (0)
    Peter ask

    I downloaded the wallet, bought a few BCC and downloaded them to my wallet. Ok so far. Then I moved the wallet exe file and folder. When I restarted the wallet, all the coins and the transaction is gone! I had backed it up, but the back up isn't showing the coins. What do I do?.

    • avatar
      BitConnect replay

      you have wallet.dat file as a backup then you can recover you coin in your desktop wallet. your backup wallet.dat file replace with new wallet.dat file follow below step:

      Run-> type- %appdata% -> click on "Roaming" folder -> open "bitconnect" folder -> delete new wallet.dat file and add backup wallet.dat file or replace old wallet.dat file

  5. avatar
    Comments (0)
    bharat ask

    i have lost my wallet passphrase key so not unlock key so pls guide mean how to process another key.

    • avatar
      BitConnect replay

      Its not possible to decrypt wallet passphrase.Try to remember your passphrase. 
      Fund remains unaccesible until you will find correct passphrtase.

  6. avatar
    Comments (0)
    jackkp ask

    How do I withdraw BitConnect Coin?.

    • avatar
      BitConnect replay

      From BCC Exchange- click Yellow button- Withdraw Bitconnect -> Enter Address - BCC amount - Enter your Login Password.

      From Dashboard- Send Bitconnect-> Enter address- Amount in Bitconnect - enter login password

  7. avatar
    Comments (0)
    amlsayed ask

    sir please help me to configuremy mail :amlsayed77@yahoo.comi will do all are correct but cmd is not running my system.

    • avatar
      BitConnect replay

      Please generate support request from your Bitconnect Dashboard.

  8. avatar
    Comments (0)
    mayurji ask

    Hi sir why My home page info is not visible ?.

    • avatar
      BitConnect replay

      Now ,BitConnect team upgrading security and improve website performance so your profile page is disabled. We expect the work to be completed as soon as possible.

  9. avatar
    Comments (1)
    mayurji ask

    Hi sir how find it how many days complete in landing platform ?.

    • avatar
      BitConnect replay

      you can see your landing amount details on dashboard with date ,time and which amount you lend in your lending wallet and you can also see your lending details on your transaction page->transaction history->bitconnect Lending Amount transection With date when you invest amount and the date of when your capital will release.

    • avatar
      mayurji commented

      Thanks

  10. avatar
    Comments (0)
    mayurji ask

    Hi sir How much secure and risk investment in landing platform ?Please guide me.